Frequently Asked Questions
Everything you need to know about our artisanal collections and services.
What makes Casey Casey garments unique?
Each piece is crafted in France using specialized techniques such as hand-washing, dyeing, and distressing to achieve a distinct, lived-in texture and timeless silhouette.
How do I determine the correct size for me?
Casey Casey designs often feature an oversized or relaxed fit. We recommend checking the specific measurements on each product page or contacting our style advisors for personalized fit guidance.
What are your shipping destinations and costs?
We offer worldwide shipping. Rates are calculated at checkout based on your location and the weight of your order. All international shipments are sent via premium couriers with full tracking.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that return shipping costs are the responsibility of the customer.
How should I care for my Casey Casey items?
Due to the artisanal nature of our fabrics, we generally recommend dry cleaning or gentle hand-washing in cold water. Always refer to the specific care label inside your garment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.